Order Taker - F&B (Saudi National)

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Order Taker - F&B (Saudi National)

M\u00F6venpick Hotel Jeddah

Key Deliverables and Responsibilities of F&B Order Taker:

- Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly.
- Ensures that under no circumstances the telephones are unattended and practice impeccable telephone manners.
- Observes the cleanliness and maintenance of the assigned Room Service area and operating equipment.
- Assures the well-being of all guests by maintaining a close and friendly, yet discrete contact.
- Refers guest complaints directly to the immediate person in-charge.
- Attends all meetings and briefing sessions to maintain open communication within the assigned team.
- Knows all menus and ongoing promotions in the outlet by heart and gives recommendations to guests upon request.
- Be familiar with all related company documentation and especially with the relevant Operational Standards Manual for the department.
- To carry out any other reasonable duties and responsibilities as assigned.

Skills and Rpecifications:

- This Vacancy is for Saudi Nationals Only

- Ability to speak, write and read the English language.

- Good professional appearance.

- Medium proficiency in computer skills

- Able to deliver effective results, meet tight deadlines and targets.