Part Time Fairmont Gold Supervisor/Concierge

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Part Time Fairmont Gold Supervisor/Concierge

Fairmont Palliser

Part Time Fairmont Gold Supervisor/Concierge
Fairmont Gold is the highest level of service offered by Fairmont Hotels and Resorts. In this hotel within a hotel, the concierge offers warm personalised service in a residential setting. The calm, friendly atmosphere created by the concierge team is designed to offer a quiet oasis for the discriminating business and leisure traveller.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
  
  What you will be doing:
• Understand the Fairmont Gold Vision and how it relates to superior guest service
• Maintain the current year's action Plan based on the previous VOG results.
• Promote Health and Safety in the workplace.
• Foster positive working relationships within and outside of the department.
• Ensure details of the Fairmont Gold service standards are maintained as outlined in the Fairmont Gold Corporate Standards Manual.
• The set up and maintenance of a deluxe continental breakfast in the Fairmont Gold lounge, including the cleaning of all tables and washing of all dishes.
• All the operations of a front desk agent including concierge, check-in and check out, room blocking, credit checks, posting of charges, guest history maintenance.
• Complete daily inspections of all rooms to be occupied and the quality control of turndown service.
• Complete the set-up and maintenance of an honour bar in the lounge in the afternoon and evening.
• Daily or weekly ordering and stocking of linen, liquor and food.

Your experience and skills include:

• College diploma and/or previous positions providing a good background
• Warm engaging personality
• Energetic, motivated
• Works well under pressure
• Detail orientated
• Strong interpersonal skills
• Excellent communication skills
• Able to work independently

Your team and working environment:

• Centrally located in downtown Calgary, The Fairmont Palliser is the city's premier, landmark hotel. With 407 elegantly appointed guest rooms, The Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience.
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
• Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff. We therefore encourage applications from qualified Aboriginal Canadians, persons with disabilities, members of visible minorities and women.
• In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Vaccination Policy.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS