Industry : Hotels & Resorts
Department : Front of House
Location : London, United Kingdom
Level : Staff Line level
Posted : 22 Sep 2022
Job Role : Other Role
Recruiter : Accor Hotels
Job Ref : HOZ48494
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-11-02
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
Ibis London City Shoreditch
We are looking for a new full time team member here at the Ibis London City Shoreditch who is full of energy, enthusiastic, who has a great personality and radiates positive vibes!
What you will be doing:
- Being present and visible in the lobby and contributes to guests' sense of well being and loyalty, by establishing a warm and personalized relationship. You are responsible for an incredible hello and goodbye for our guests to make them feel welcome!
- Gives priority to guest relations, while taking care to respect administrative procedures that need to be followed.
- Look to create sparkles (memorable moments) for our guests.
- Anticipates guests' needs and takes them into consideration. Handles guests' requests for information and provides answers; puts them in contact with the appropriate people.
- Is ready to jump across to the bar if required and assist our Food and Beverage team to ensure guests receive speedy service at the bar.
Your experience and skills include:
Service focused personality is essential
Strong interpersonal and problem solving abilities
Ability to multitask and prioritize
What is in it for you
- Pension Scheme
. Salary : 23K per year
- A Discount Card to be used in Accor Hotels Worldwide
- Complimentary stays in UK hotel (Bonus Breaks Vouchers - subject to availability and T&C)
- Training & Development
- Bike to Work Scheme
Subject to T&C