We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Other Department
Location : London/United Kingdom
Level : Staff Line level
Posted : 07 Feb 2022
Job Role : Other Role
Recruiter : Accor Hotels
Job Ref : HOZ29452
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-03-07
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
ibis budget London Bromley Centre
Are you proactive? Are you self-driven whilst being able to work within a team? We are looking for a Reception Team Member to join our team!
This is what your main role will be (list non-exhaustive):
- Welcoming and helping our guests throughout their journey in our hotel,
- Check in and check out of the guests at reception,
- Contributes to guest satisfaction at all times by providing high quality services throughout their stay,
- Taking reservation in a polite and friendly manner,
- Dealing with emails,
- Inviting our guests to our loyalty program,
- Handling cash and cards and making sure everything is balancing,
- Covid19 procedures : making sure everyone is safe
- Closing the day
- Must be available to work weekends
- Starting : ASAP
We are looking for a team member that is:
- Friendly, approachable with excellent customer service skills,
- Strong team player,
- Positive with a can-do attitude,
- Flexible with working hours is essential,
- Can work under pressure,
- Paid day off on your birthday.
- Workplace pension scheme.
- Free accommodation for one month if relocating.
- Discounts in any Accor hotels (subject to availability)