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Industry : Hotels & Resorts
Department : Front of House
Location : Da Nang City, Vietnam
Level : Staff Line level
Posted : 25 May 2022
Job Role : Receptionist
Recruiter : Accor Hotels
Job Ref : HOZ55150
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-07-24
Salary Description: Competetive Salary Offered
Pullman Danang Beach Resort
Job Description
- Greet arriving guests, assign rooms, issue keys, and collect guest payment and billing information.
- Agents answer guest requests for assistance and coordinate with housekeeping, bell service, staff and management to fulfill guest requirements.
- Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner.
- Agents also deal with irate guests and find ways to resolve issues to the guest's satisfaction.
- Serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.
Work Experience
BA / Vocational in related field
- Minimum 1 - 2 years of experience in similar position preferably in hospitality business
- Proficiency in English and computer literate
- Able to handle physically demanding workload
Benefits
- Salary and Benefit
- Competitive Package of salary and benefits
- 12 days full paid leave, insurances paid in accordance with the Law
- Professional and international working environment. Care about future career advancements
- Free Accommodation & 2 meals
Atithi Jaiswal
Mumbai, India