Reservations Agent / พนักงานสำรองห้องพัก

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Reservations Agent / พนักงานสำรองห้องพัก

SO/ Bangkok

Job Description

Reporting directly to the Reservations Supervisor, the Reservations Agents is directly responsible for handling telephone inquiries, accepting reservations and the subsequent input into the computer system. On a broader scale the Reservations Clerk must work closely will all Front Office and Sales & Marketing personnel, and in particular, Sales & Marketing, providing lead advice and constant "feedback" concerning both inquiries and firm reservations. The Reservations Clerk must work at all times in maximizing Sofitel So Bangkok occupancy potential, whilst protecting the Hotel's business mix. The Reservations Clerk must at all times maintain a professional, yet friendly business manner in all guest and client liaison, personally, in correspondence and on the telephone. The Reservations Clerk is also to pay particular attention to the use of the Guest History facility in the HIS front office system.

Work Experience

• Bachelor's Degree in Hospitality or a related field.
• Sociable, dynamic, creative and stylish with good personality
• Excellent interpersonal, communication and presentation skills
• Excellent English communication

• Employee benefit card offering discounted rates in Accor Hotels worldwide.
• Develop your talent through learning programs by Academy Accor.
• Opportunity to grow within your property and across the world!
• Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.