Hotels & Resorts
Front of House
Dubai, United Arab Emirates UAE
Job Role :
Validate Through :
Salary Range (monthly):
USD 1 to 2,000
Salary Description: Competetive Salary Offered
Job Description For Reservations Agent
SwissÃ´tel Al Murooj Dubai
You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience when they arrive!
What is in it for you:
What you will be doing:
- Employee benefit card offering discounted rates in Accor worldwide
- Learning programs through our Academies and the opportunity to earn qualifications while you work
- Opportunity to develop your talent and grow within your property and across the world
- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
Your experience and skills include:
- Consistently offer exceptional, friendly and engaging service.
- Ensure the best selection for the guest and ensure revenue is maximized through up-selling.
- Recommend property facilities and assist guests with information and special requests.
- Book room reservation requests, enter rooming lists, and accurately update information in the system.
Our commitment to Diversity & Inclusion:
- Guest focused personality is essential; experience is an asset.
- Prior experience working with Opera or a related system.
- Strong interpersonal and problem solving abilities.
- Minimum 1-2 years' experience in a similar role, within a reputed brand.
- Fluency in English; additional languages are a plus.
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS