We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : London/United Kingdom
Level : Staff Line level
Posted : 14 May 2022
Job Role : Reservations Agent
Recruiter : Accor Hotels
Job Ref : HOZ160
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-06-11
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
Ibis London Earls Court
Rate: £11.39 per hour + Annual Bonus
Ibis London Earls Court provides guests with a warm welcome, spacious and comfortable accommodation. Our hotel is a 12-storey three-star hotel with breath-taking views of the London skyline. With 504 guestrooms, including suites, family, triple and accessible rooms, a business centre, La Table Restaurant, George & Dragon Pub and on-site parking, it offers an ideal base for both business and leisure travellers. We are proud to work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience.
Our promise iscaring and impeccable service. We nurture real passion for service and achievement beyond limits.
Our mission istomake the impossible possible to realize your dreams.
To deal with all guest enquiries, questions and requirements for reservations of Hotel rooms in helpful and speedy manner. To support all other departments, especially reception ensuring that all guests have an enjoyable stay with us. To be responsible for the day-to-day duties with accepting and entering individual and group reservations. Resolve guest problems and complaints as appropriately and professionally as possible.