Accor Hotels
82 rue Henri Farman, CS 20077, Issy-les-Moulineaux,, France
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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

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Reservations Agent

Industry : Hotels & Resorts

Department : Front of House

Location : Luzern/Switzerland

Level : Staff Line level

Posted : 12 May 2022

Job Role : Reservations Agent

Recruiter : Accor Hotels

Job Ref : HOZ20563

Employment Type: Permanent

Job Type : Permanent

Validate Through : 2022-06-09

Salary Range (monthly): USD 1 to 2,000

Contact :

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Reservations Agent

Ibis budget Luzern city

Job Description

Do you enjoy creating memorable guest experiences? Join our team as our next Reservations Agent and build your career with Accor.

As our next Reservations Agent, you will:

- Liaise with guests and clients about long-term securing contracts and making short-term reservations

- Answer phone calls with a positive attitude and a smile in order to always provide the best customer services experience possible

- Aide with guest inquiries about potential stays, the property, and local attractions

What we are looking for:

- Positive energy and a can-do attitude, with a genuine customer service focus and a dedication to always getting the small details right

- Someone looking to enter the hospitality field

- A fantastic team player who is additionally exceptional at working autonomously

- A clear communicator who is adequate at speaking English

- A person who is confident to communicate over the phone and who was good computer skills

Why work for Accor?

Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.

Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.

Take advantage of special team member rates.

Apply now to begin your journey!