We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Industry : Hotels & Resorts
Department : Front of House
Location : Munich, Germany
Level : Staff Line level
Posted : 13 May 2022
Job Role : Reservations Manager
Recruiter : Accor Hotels
Job Ref : HOZ15845
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-07-23
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
ibis Styles MÃ¼nchen Ost Messe
An amazing opportunity has arisen to join The Hotelpark - ibis Styles München Ost Messe and the Mercure Hotel München Ost Messe L as a Reservations manager. This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.
- As Reservations manager, you will be responsible for achieving maximum revenue through the effective selling of room reservations and other ancillary revenue to our guests via the telephone, e-mail or other channels deemed appropriate by the company.
- Minimum 2 years' experience at a Reservation Manager or Assistant Reservation Manager level.
- Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
- Excellent communication skills both verbally and written.
- Strong customer care skills and ability to work under pressure, with excellent attention to detail
- A high standard of personal presentation with confident, professional and welcoming personality
- Technical knowledge of hotel booking systems, Including Opera
In return, we offer fantastic industry leading rewards and benefits, including: