Sales Manager

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Sales Manager

ibis Gading Serpong

Job Description

GENERAL MISSION

• The Sales Manager's mission is to primarily promote the hotel and where possible, hotels belonging to the chain in his/her area/region. To achieve optimal sales at the best possible conditions for the company.
• To ensure the smooth running operation of the commercial section in consultation with the Director of Sales & Marketing on all matters.
• The performance of the Sales Manager will be determined solely by the productivities of the corporate section as well as the overall results of the hotel.

RESPONSIBILITIES AND MEANS

• The Sales manager performs his/her duties within the framework defined by the chain and hotel norms and by internal regulations as specified by the Director of Sales & Marketing.
• The Sales Manager will also be responsible to the Director of Sales & Marketing for the Corporate Section and all Sales Personnel within the section.

ADMINISTRATION RESPONSIBILITIES

The Sales Manager:

• Assist in drawing up the marketing plan annually with the Director of Sales and Marketing (including section on Corporate Accounts).
• Keeps a record on former, existing, potential clients and a profile of each of them.
• Organizes regular visits in accordance to a predetermined plan.
• Prepares a tentative monthly schedule to record all sales and other related actives for the preceding month.
• Presents a summary of his/her visits to the Sales manager on a weekly basis (Weekly Sales Plan) prior to and after the week is completed.
• Ensures that the invoicing effectively corresponds to all services agreed upon and rendered.
• Ensures that all new clients have no negative credit references.
• Records all daily sales calls.
• Records the statistics of his/her accounts.
• Submits production reports on his/her list of accounts on a monthly basis.
• Conducts group briefing to other staff within the corporate section when required.

TECHNICAL RESPONSIBILITIES

The Sales Manager is familiar with the operation and application of the hotel's computer/data processing system.

COMMERCIAL RESPONSIBILITIES
The Sales Manager:

• Keeps himself/herself well informed about the operations especially in key departments (Front Office, Housekeeping, F&B, Banqueting etc.)
• Sets, in conjunction with the Director of Sales & Marketing and Sales Manager, currents rates as charged by the hotel.
• Closely observes matters pertaining to competition (sites, prices, services offered on a regular basis - quarterly or more often if need to be).
• Promotes the hotel as often as possible through entertaining, conduction, site inspections, presentation etc., of the hotel.

SALES RESPONSIBILITIES
The Sales Manager:

• Pays visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts.
• Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
• Provides after-sales service and in particular to ensure all guests complaints are taken seriously and discussed with the respective departments if necessary.
• Receives in the hotel any important guests whom he has approached.
• Negotiates prices with the clients.
• Confirms verbal proposals in writing.
• -Ensures that all complaints have initiated follow-up action.

PUBLIC RELATIONS RESPONSIBILITIES

• The Sales Manager organizes meetings with professional people especially clients & people in a position to publicize the hotel.

DIRECT LIAISONS

• The Sales Manager is responsible to the Director of Sales & Marketing.

FUNCTIONAL LIAISON

• The Sales Manager maintains contacts with all the other departments of the hotel and may have contact with managements at the regional level.
• The Sales Manager maintains and ensures the smooth running operation of the Commercial Section.

Work Experience

• Own your work with pride and passion.
• Expert knowledge of hotel sales technics, marketing strategies and account management.
• A drive and hunger to achieve and exceed sales targets.
• Exemplary presentation skills.
• Exemplary communication skills.
• Knowledge of Revenue Management.
• Proactive sales approach.
• Leadership skills.

Benefits

What is in it for you:

• Attractive package.
• National and International Opportunities in ACCOR group.
• Employee benefit card offering discounted rates in Accor worldwide for you and your family.
• Learning programs through our Academies designed to sharpen your skills.
• Ability to make a difference through our Corporate Social Responsibilty activites, like Planet 21.
• Career development opportunies with national and international promotion opportunities.