Seasonal host in Notch8 - September end date

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Seasonal host in Notch8 - September end date

Fairmont Hotel Vancouver

Seasonal Host in Notch8
As a host in Notch8 Restaurant and Lounge, you offer warm, welcoming & engaging service from the moment our guests arrive, until their next reservation. We offer Breakfast, Brunch, High Tea, Lunch & Dinner experiences in our iconic hotel restaurant. Join our team and turn moments into memories at the Castle in the City - Fairmont Hotel Vancouver!

What is in it for you:

• Employee benefit card offering discounted rates at Accor properties worldwide
• Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Complimentary One Night Stay at Fairmont Hotel Vancouver with breakfast for two included once eligibility requirements are met
• Complimentary access to our learning and development programs through our Academies and discounted eCornell Online Certificate programs
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility initiatives, including our Planet 21 Sustainability Committee and our Diversity, Equity & Inclusion Committee, championing 2SLGBTQIA+, Ability & Accessibility, Gender Equality, and Race & Cultural Diversity
• Complimentary meal during your shift through our Colleague Dining Program
• Complimentary uniform laundering
• Paid annual vacation (up to 30+ days per year), twelve statutory holidays, and birthday leave once eligibility requirements are met
• Transit Subsidy Program offering payroll deduction for transit with company-provided discounts
• Opportunity to be nominated for and win your dream trip through our yearly employee and leadership recognition program
• Opportunity to develop your talent through coaching and our Leadership Mentoring Programs

What you will be doing:

• Consistently offering a professional and friendly greeting, and provide proactive and engaging guest service
• Assisting guests with menu items in an informative, engaging and helpful way
• Supporting colleagues during service to ensure a consistent guest experience throughout restaurant, including running food, refreshing beverages, cleaning and resetting tables
• Having full knowledge of beverage lists and promotions, menu items and preparation methods
• Handling guest concerns swiftly and graciously, offering a remarkable recovery and a commitment to always improve
• Being aware of guests' dietary restrictions and allergies and ensuring proper communication between team
• Being knowledgeable of current promotions and loyalty program offerings
• Following all outlet policies, procedures and service standards
• Following all safety and sanitation policies when handling food and beverage
• All other duties as assigned

Your experience and skills include:

• Service focused personality is essential and previous experience working in a high-volume restaurant is preferred
• Previous experience working in a luxury hotel environment an asset
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong communication, interpersonal and problem-solving skills
• Proven ability to multi-task and manage multiple priorities at once
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Highly responsible and reliable with impeccable grooming and professionalism
• Knowledge of wine, spirits, beer, cocktails, and specialty coffees an asset
• Valid Serving It Right Certification
• Ability to work fluctuating schedule, including weekends, holidays, evenings, and rotating shifts
• Ability to speak and understand English with professional working proficiency
• Successful applicants must be legally eligible to work in Canada; Hotel is unable to assist applicants in obtaining Canadian work authorization

Physical Aspects of Position (include but are not limited to):

• Constant standing and walking throughout shift
• Frequent ascending or descending ladders, stairs and ramps
• Occasional lifting and carrying up to 30 lbs
• Occasional kneeling, pushing and pulling

Your team and working environment:

We are thrilled to welcome our guests back to Fairmont Hotel Vancouver. Fairmont Hotel Vancouver, known as the 'Castle in the City', with its chateau-style green-clad copper roof and gargoyles is an architectural landmark in the heart of Downton Vancouver that captures the hearts and imaginations of all who visit. A registered heritage property operating since 1939, the hotel symbolizes grandeur and timeless elegance. In spring 2019, Fairmont Hotel Vancouver completed a $75M, five-year multiphase revitalization project. With its prestigious address on Georgia Street, this castle is surrounded by a diverse arts community of galleries and theatres, a thriving shopping district, exhilarating nightlife and world class cuisine. Join our team and welcome our guests back to extraordinary experiences at their home away from home

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS