Server

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Server

Novotel Miami Brickell

• Position: Server

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

• Purpose: To provide efficient friendly customer service at all times and to maintain a clean, professional top quality restaurant.

• Essential Functions:

• Perform all restaurant side work as designated by the supervisor.
• Efficiently and properly perform all service standards.
• Attend to all needs of the guests during meal periods, breakfast, lunch and dinner.
• Report to Supervisor any need for housekeeping and/or repairs of any equipment or restaurant.
• Must be familiar with and adhere to all liquor liability laws.
• Must attend all designated pre-meal meetings.

• Responsible for setting up restaurant area.
• Adhere to predefined drink service guidelines and responsible for beverage familiarization.
• Perform any other duties assigned by management.
• Maintain a neat and professional appearance following the grooming standards
• Maintain an awareness of liquor costs and minimize waste, which may raise them.
• Must be familiar with all policies related to liquor liability laws.
• Ability to open and close the restaurant shift assigned.
• Must serve all guests in consistent manner, using Novotel Miami Brickell Service Standards.
• Must be able to bus tables, and re-set the tables as needed.
• Must be able to use Micros to open and close checks.
• Must know the menu and be able to describe the items to guests.
• Must be able to resolve guests' issues and create an amazing experience.
• Must be able to communicate and maintain a positive relationship with culinary and stewarding staff.
• Maintain an awareness of all functions, events and meetings taking place at any given time.

• Control heavy volume at the restaurant.

• Knowledge of hotel property.

• Inform the guest about buffets, hotel activities and community.

• Attend to and anticipate guest's needs.

• Greeting guests. Anticipate guest's needs to create an amazing experience.
• Assist with IRD when required
• Place orders in the Silverware POS System and close checks accordingly.
• Responsible to follow FIFO procedures.
• Label daily perishables
• Label dairy products

Your team and working environment:

• A passionate and inspired team that creates unique experiences for all they meet.
• We recognize and celebrate our team and individual success

What is in it for you:

• Employee benefit card offering discounted rates at Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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