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We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.
Spa Reception Agent (Full-Time)
Industry : Hotels & Resorts
Department : Animation and Recreation
Location : Austin, United States
Level : Staff Line level
Posted : 19 Jul 2022
Job Role : Spa Therapist
Recruiter : Accor Hotels
Job Ref : HOZ137
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-09-10
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Spa Reception Agent (Full-Time)
Fairmont Austin
Reporting to the Spa Operations Manager, responsibilities and essential job functions include but are not limited to the following:
Responsibilities:
- Consistently offers professional, engaging and friendly service
- Create a welcoming atmosphere for guests during check in and check out.
- Maintain a high level of professionalism in all aspects of job performance.
- Host guests through the facility and familiarize them with the surroundings while explaining the Fairmont Spa story.
- Guide the guests towards their specific needs when making reservations and offer multiple treatment bookings and up-sells.
- Communicate all changes, cancellations and additions to the Spa Leadership team.
- Promote a safe working environment by adhering to Hotel health and safety standards.
- Process transactions and adjustments daily.
- Accept responsibility for cash drawer and ensure it balances at close of shift.
- Perform any duti es and responsibilities as assigned, including check lists.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Previous experience is an asset in a salon or spa
- Bilingual is an asset
- Basic computer skills required
Physical Demands
This position requires:
- Constant standing and walking throughout shift
Fairmont Austin is proud to be an Equal Opportunity Employer EOE/M/F/V/D.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
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