Hotels & Resorts
Animation and Recreation
Austin, United States
Validate Through :
Salary Range (monthly):
USD 1 to 2,000
Salary Description: Competetive Salary Offered
Job Description For Spa Reception Agent (Full-Time)
Reporting to the Spa Operations Manager, responsibilities and essential job functions include but are not limited to the following:
- Consistently offers professional, engaging and friendly service
- Create a welcoming atmosphere for guests during check in and check out.
- Maintain a high level of professionalism in all aspects of job performance.
- Host guests through the facility and familiarize them with the surroundings while explaining the Fairmont Spa story.
- Guide the guests towards their specific needs when making reservations and offer multiple treatment bookings and up-sells.
- Communicate all changes, cancellations and additions to the Spa Leadership team.
- Promote a safe working environment by adhering to Hotel health and safety standards.
- Process transactions and adjustments daily.
- Accept responsibility for cash drawer and ensure it balances at close of shift.
- Perform any duti es and responsibilities as assigned, including check lists.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Previous experience is an asset in a salon or spa
- Bilingual is an asset
- Basic computer skills required
This position requires:
- Constant standing and walking throughout shift
Fairmont Austin is proud to be an Equal Opportunity Employer EOE/M/F/V/D. Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS