Spa Therapist

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Spa Therapist

Pullman Lombok Mandalika Beach Resort

Job Description
Primary Responsibilities

Spa Operation

• Maintain thorough knowledge of products for each treatment/therapy
• Maintain cleanliness and report deficiencies of any spa equipment
• Ensure that equipment & facilities are in peak sanitary condition at all times
• Deliver and collect linen inventory to and from Housekeeping on a scheduled basis
• Ensure that inventory of all spa amenities and toiletries are well stocked at all times
• Prepare products and treatment rooms according to specified guidelines and bookings
• Direct guests to appointments and attend to their needs in every way possible
• Assist guests with use of facilities
• Maintain locker rooms in a tidy manner. Check and clean lockers when needed
• Maintain accurate records as required by hotel and government regulations
• Understand and adhere to departmental emergency procedures and safety practices
• Handle guests' complaints and comments tactfully and efficiently. Report incidents or other irregularities to Assistant Spa & Recreation Manager
• Assist in the operation of the spa department as required

Other Responsibilities

• Maintain complete knowledge of all hotel services/features
• Be fully conversant with hotel fire & life safety/emergency procedures
• Attend all briefings, meetings and trainings as assigned by management
• Report for duty on time wearing clean and complete uniform at all times
• Maintain a high standard of personal appearance and hygiene at all times
• Perform other reasonable duties assigned by the Management

Work Experience

Knowledge and Experience

• Certification in massage therapy, aesthetics or diploma from a recognized school of alternative therapy
• Minimum 1 year of relevant experience in a spa or hospitality industry
• Good oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage

Competencies

• Good communication and customer contact skills
• Service oriented with an eye for details
• Ability to work effectively and contribute in a team
• Self-motivated and energetic
• Must be well-presented and professionally groomed at all times

Benefits

- Employee benefit card offering discounted rates in Accor worldwide

- Learning programs through our Academies and the opportunity to earn qualifications while you work

- Opportunity to develop your talent and grow within your property and across the world

- Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21