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Industry : Hotels & Resorts
Department : Front of House
Location : Phnom Penh/Cambodia
Level : Staff Line level
Posted : 25 Nov 2021
Job Role : Receptionist
Recruiter : Accor Hotels
Job Ref : HOZ85568
Employment Type: Permanent
Job Type : Permanent
Validate Through : 23 Dec 2021
Salary Range (monthly): USD 0 to 2,000
Salary Description: Competetive Salary Offered
Sofitel Phnom Penh Phokeethra
- Being approachable and welcoming to all members and guests;
- Meet/greet members and guests, providing exceptional customer service;
- Monitor the members and guests profiles as to membership status and expiry; and
- Anticipating and resolving the issues of Members and Guests; including ensuring and complaints or feedback are handled sensitively or escalated where required.
- Service focused personality is essential, and high level of attention to detail;
- Ability to communicate clearly, actively listen to others and respond with respect;
- Good knowledge of Microsoft Office;
- Excellent communication skills in spoken and written English; able to communicate in Mandarin is a plus; and
- Previous experience in a fitness center environment is desirable.
- Employee benefit card offering discounted rates in Accor Hotels worldwide.
- Develop your talent through learning programs by Academy Accor.
- Opportunity to grow within your property and across the world!
- Ability to contribute to local community and make a difference through our Corporate Social Responsibility activities, like Planet 21.