Hotels & Resorts
Front of House
Job Role :
Validate Through :
Salary Range (monthly):
USD 2,000 to 8,000
Salary Description: Competetive Salary Offered
Job Description For Team Leader - Housekeeping
Novotel Mumbai Juhu Beach
- Ensure updating of all departmental records pertaining to attendance, duty allocation, extra cleaning, store requisitions, lost & found, mini bar operations, inventories, guest comments and incident records
- Meet with guests on a regular basis to ascertain their views on services of the department.
- Assist the Assistant Housekeeper in ordering of supplies
- Carry out periodic inventories of all operating supplies in coordination with the Assistant Housekeeper and Laundry Manager
- Ensure zero wastage of supplies, manpower and energy
- To maximize performance and efficiency of the department by the correct allocation of areas to associates
- Carry out stipulated trainings as per the departmental manual
- Ensure correct use of all supplies provided to associates. Periodically check all equipment to ensure correct usage.
- Ensure correct maintenance of log book and all departmental records
- Carry out daily briefings, training, grooming checks and marking of attendance
- Carry out departmental induction programs
- Convey to Assistant Housekeeper any concerns raised by associates
- Ensuring redressal of any associate complaints / issues
Occupational Health & Safety Employee Responsibility
All employees to safeguard their health and safety, and the health and safety of others, in the workplace.
Replacement and Temporary Mission :
Be ready and responsible for any job, which may be assigned by the Management.