Tribe Tech Lead Brands Websites (AEM)

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Tribe Tech Lead Brands Websites (AEM)

Accor SA \u2013 Issy les Moulineaux

Introduction

Leading the hospitality revolution, Accor is more than a hotel group. With luxury to economy, homestays to resorts, we are a holistic ecosystem of 40 brands in 110 countries, Talent and Solutions, ready to engage with the future's endless possibilities.

Accor has an offer to bring new life to the way you live, work, play and do business with a personalized guest experience.

Presentation of the environment

Within the Accor Digital Factory, the Tribe Brands mission is to develop the best digital experiences of our brand websites with a booking and stay experience that differentiates it from the other channels.

The Tribe manages the digital experience of a large portfolio of brands (over 10) with some iconic brands such as Raffles, Fairmont, Orient Express, Sofitel, ... and is focused to develop revenues and boost local & augmented hospitality experience.

The main pillars of our strategy rely on:

- Deliver premium, intuitive, immersive user path by promoting hotel services to push upsell

- Provide a simplified experience with a mobile first strategy

- Offer a tailor-made digital experience cross brand by providing personalization offers and services

That's why we just launched a Brand Web Site (BWF) initiative to allow brands to launch & manage more efficiently their customer journey, through websites, personalization, marketing.

BWF is a combination of people and tools, that will help Brands to generate new revenues, express their identity and manage a personalized communication with their guests. It relies on the best-in-class Adobe Content Management Solutions (Adobe AEM).

Job Overview :

The Tech Tribe Lead role is the primary technical responsible for ensuring that we deliver value to the business.

You work collaboratively with your Tribe Lead peer to define the tribe's vision and strategy and align the right talents to deliver the best digital experiences.

You are a leader who is passionate about delivering differentiated value to business partners and business-oriented technology.

You work closely with Product Managers as projects are completed to ensure that the work delivers value to the business and influence outcomes where needed.

You will provide leadership to 2 dedicated Feature Teams (25 FTE) composed of Tech Leads, Developers, QA, Architects and Subject Matter experts, mainly composed of contractors with a mix between onshore and offshore staff.

Success will require in-depth understanding of the Digital Factory strategy and ability to manage relationships with Product leaders and Stakeholders from various departments within the business or IT.

This role will report to the Domain Leaders and will provide input to the long-term strategy and vision of Software Development.

You bring to this role strong technical acumen, outstanding leadership and collaboration skills, and a data driven, fact-based approach to decision making.

You are skilled at setting strategic direction informed by knowledge of Accor's digital ecosystem, interactions and insights with other Tribe Tech Leads in the Digital Factory, and assessments of data.

You accept being part of a broader team dedicated to communicate the mission and purpose of the tribe, and collaboratively resolve conflicting priorities.

Role and responsibilities

Collaboratively with the Tribe Lead, you will define the quarterly roadmap, drive successful delivery of Tribe OKRs and manage the Tribe capacity and budget

Accountable for high level of performance and quality of the product delivery.

Define and fosters engineering standards (security, architecture, quality, performance...) and improves engineering excellence in alignment with peers

Contribute to shape the Tribe backlog by enriching it with technical items

Encouraging and empowering the Feature Teams to deliver against the tribe's purpose and critical metrics

Understanding issues and key areas of risk within the domain and driving risk analysis to inform strategic outcomes of deliverables

Acting as servant leader to quickly solve FT problem and remove obstacles and link connections with other FTs where appropriate

Engaging regularly with FT leaders on FT output and providing the right level of feedback to enable FT alignment and autonomy

Coordinating and supplying to executive management, audit committee and board reporting and presentations

Qualifications:

Mastery of software development lifecycle and strong experience in Agile methodologies Good experience with CMS & DAM platforms with understanding of templates, components and authoring requirements principles. Knowledge of Adobe Experience Manager solutions (CMS & DAM) is a plus. Extensive knowledge of digital websites ecosystem and best practices (SEO, A/B testing, web accessibility, analytics, web performance optimization...)

Proven experience working with 3rd Party providers (offshore) to maintain healthy partnerships and deliver operational excellence

Ability to work effectively in a team including synthesizing abstract ideas into concrete design implications

Comfortable working with quick turnaround times and deadlines

Proactive and passionate about resolving pain points through great design

Sees value in iterative approach to design, strong sense of ownership of solution

A dedication and willingness towards continuous improvement and learning new skills and capabilities, and building a learning culture for the tribe

Strong influencing and team skills to align across organizations

Believes in culture of transparency and trust

Professional English (written & oral)

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS