Accor Hotels
82 rue Henri Farman, CS 20077, Issy-les-Moulineaux,, France
5.0 2 review(s)
0 Following 21032 Followers
Contact Us Our Team Testimonials

About Us

We are a worldwide Augmented Hospitality leader. We are 300,000 experts committed to reinventing hospitality with unique and unrivalled experiences within our addresses. We are Accor. Our promise is caring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission is to make the impossible possible to realize your dreams. We’re so much more than hotels—we’re creating innovative lifestyle experiences, whether you live, work or play. Blaze your own trail from 50+ hotel brands, restaurants, nightclubs, spas, co-working spaces, and tech start-ups.

Gallery

No Gallery photos found

(Vietnamese Only) Front Office Supervisor

Industry : Hotels & Resorts

Department : Front of House

Location : Uong Bi/Vietnam

Level : Staff Line level

Posted : 24 Feb 2022

Job Role : Assistant Front Office Manager

Recruiter : Accor Hotels

Job Ref : HOZ14810

Employment Type: Permanent

Job Type : Permanent

Validate Through : 2022-03-24

Salary Range (monthly): USD 1 to 2,000

Contact :

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For (Vietnamese Only) Front Office Supervisor

Legacy Yen Tu

Job Description

We are looking for a guest service superstar with a talent for training others to step into the Front Office Team Leader role.

As our next Front Office supervisor reporting directly to the Front Office Manager, you will:

- Assist in leading the Front Office Team to deliver an incomparable service experience

- Handle guest queries and complaints efficiently and effectively whilst providing operational support and supervision on shift

- Always uphold a positive, can-do energy pertaining to guest and workplace challenges

- Provide a structured and consistent onboarding and training experience for Front Office team members

- Ensure the Front Office team provides prompt and efficient service whilst also maximizing occupancy levels and up-selling the property

What we are looking for:

- A person who is looking to take that next step towards a managerial position

- A driven problem solver with a creative approach to delivering the ultimate 5-star guest experience

- The ability to multi-task, work well under pressure, and think on your feet to resolve issues & guest complaints is essential

- Someone with have Office Management experience in a similar role is ideal

- A positive, enthusiastic attitude and the ability to work a flexible 7-day roster