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Industry : Hotels & Resorts
Department : Food and Beverage Service
Location : Kuala Lumpur/Malaysia
Level : Staff Line level
Posted : 07 Feb 2022
Job Role : Food & Beverage Waiter
Recruiter : Accor Hotels
Job Ref : HOZ86057
Employment Type: Permanent
Job Type : Permanent
Validate Through : 2022-03-07
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
SOFITEL KUALA LUMPUR DAMANSARA
Consistently offers professional, engaging and friendly service.
Greets guests and presents them with the menu.
Informs guests about the special items for the day and menu changes if any.
Suggest food and beverages to the guest and also try to upsell.
Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system.
Obtaining revenues, issuing receipts, accepting payments, returning the change.
Performing basic cleaning tasks as needed or directed by supervisor.
Communicate to the guest and provide assistance with their queries.
Co-ordinate with kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
Serves food and beverage to the guest as per the course of order.
Observes guests and ensure their satisfaction with the food and service.
A high school certificate or equivalent and any other related qualifications.
Minimum 1 year experience in Food & Beverage.
Excellent oral communications skills required.
Good knowledge in food & beverage.
Can handle local language & English.
Paid leaves including study & exam leave.
Learning & Development opportunities.