2021 - Present (3 Years)
Mandarin Oriental dubai, United Arab Emirates UAE
2019 - Present (5 Years)
Kempinski, United Arab Emirates UAE
Handling all event segments based on business market demands2016 - 2019 (3 Years)
Fourseasons, United Arab Emirates UAE
Four Seasons Hotels and Resorts brUnited Arab Emirate /Dubai brCatering and Conferences Coordinator Jan 2019 – Sep 2019 br brSupporting the Director of Catering and all other Managers brSending offers, proposals, contracts on a consistent and timely manner brNegotiating rates and discounts flexibility for any business conversion brCreate, revise, and send out all updated BEOS consistently brDiscussing all menus with chefs and arranging setups for menu tastings with banquets brChecking all banquet cheques to make sure the daily revenue is matching with BEO brArranging all daily reports and tracking all managers productivity on a weekly basis brIn charge of Delphi audit for all reservations status and activities entered before and after the events brPreparing Forecast reports, OTB, and Month End PNL audit with finance br brFour Seasons Hotels and Resorts brUnited Arab Emirate /Dubai brCluster Reservations Sales Specialist Jan 2016 – Jan 2019 br brPre-Opening for Four Seasons hotel in DIFC brHandling reservations and sales operations as a cluster for two properties Jumeirah Resort/Difc Hotel brResponsible for all kind of catering groups (weddings, conferences…) brCoordinating with sales managers and organizing meetings between catering and sales for events contracts brSending Quotations and organizing accommodation for groups and FIT reservations brTracking history and forecast reports daily to develop the hotel revenue brChecking corporate and travel agency contracted rates according to their stop and free sale brFollowing the Reservations calls answered according to the hotel standards. brDesignated trainer for the reservations department and operators2014 - 2016 (2 Years)
The Ritz-Carlton DIFC, United Arab Emirates UAE
Front desk operations of 341 rooms and 124 apartments