2015 - Present (9 Years)
Desert Gate Tourism, United Arab Emirates UAE
assisting guests during arrival and departure, helping with the check in/ check out, dealing with a complains;2011 - 2015 (4 Years)
Star'n'Bars, United Arab Emirates UAE
taking reservations, allocating tables, dealing with complaints; responsibility for contacts with VIP customers, help in arranging private parties;2008 - 2011 (3 Years)
Sofitel Al Gezirah Cairo, Egypt
aking reservations for hotel’s restaurants, taking care of hospitable atmosphere and guest satisfaction, welcoming guests, responsibility for contacts with important customers, help in organization of conferences and banquets, arrange amenities for arrival guests and to follow the replenishments to VIP, courtesy calls to in house guests to ensure service meet their expectations, maintain reports for management, assist reception with check in/check out procedures