2022 - Present (2 Years)
Seven Hills Leisure and Resorts Ltd, India
TeamBuildingandManagement2017 - Present (7 Years)
Chocolate Hotel Pvt Ltd, India
• Continued involvement in providing excellent service from arrival until departure. <br>• Managing ensuring timely availability of rooms for all guest. <br>• Interacting co-ordination with housekeeping front office for reservation for all guests. <br>• Staffing manpower planning. <br>• Co-coordinating with Food and Beverage Manager for service operation. <br>• Have regular Briefing to help how to reduce cost control wastage control . <br>• Contribute to the cleanliness and proper presentation of the catering and prepping areas at all times. <br>• To understand, maintain and manage Health and Safety and Food hygiene systems, and ensure monitoring and recording system is followed and up to date) to a high standard of detail and evidenced knowledge and application. <br>• Ensure safety and appropriate levels of maintenance are attained for all kitchen and catering equipment. <br>• Contribute to the cleanliness and proper presentation of the catering and prepping areas at all times. <br>• Track vendor pricing, rebates and service levels. <br>• Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints. <br>• Work closely with Director and management team to set and/or implement policies, procedures and systems and to follow through with implementation. <br>• Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses. <br>• Liasoning knowledge with government departments.2015 - Present (9 Years)
Sana Beach Spa Resort, India
• Recruit, select, train, assign, schedule, coach, counsel and discipline employees. <br>• Communicate job expectations; planning, monitoring, appraising and reviewing job contributions. <br>• Plan and review compensation actions; enforcing policies and procedures. <br>• Develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping. <br>• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations. <br>• Meet or exceed operations labor budget expectations. <br>• Manage staff levels, wages, hours, contract labor to revenues. <br>• Manage relationships with key operations vendors.2013 - 2014 (1 Year)
Taj Group of Hotels, India
• Take care of all VIP suite room guests and coordinate with all concerned departments to fulfill guest needs and requests.