I am an experienced professional having 14+ years of experience in Customer Service Industry. A energetic, talented and driven hotel manager with a real passion for delivering a first rate service to guests and maintaining excellent relationships with them to encourage repeat business. Having a proven track record of running successful operations that nurture and grow the business, cut costs whilst at the same time maximizing profits. Possessing the experience and initiative to further bolster a hotel’s reputation and commercial success. Looking to join a reputable and exciting group where I can progress quickly and have the opportunity to develop an enviable career profile.