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Dusit International
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319 Chamchuri Square Building, 29th Floor Phayathai Road, Bangkok, Thailand
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About Us
Dusit International was founded in 1948 by Honorary Chairperson Thanpuying Chanut Piyaoui, whose first hotel was the Princess on Bangkok’s Charoenkrung Road. Today the company is a leader in hotel management and hospitality education and comprises a unique international portfolio of distinctive hotels and resorts operating under four brands: Dusit Thani, dusitD2, Dusit Princess and Dusit Devarana. ASAI Hotels, an affordable lifestyle brand aimed at millennial-minded travellers, is set to open its first property early next year.Dusit International currently operates 33 properties worldwide and has over 50 confirmed projects in the pipeline in key destinations such as Bahrain, Bangladesh, Bhutan, China, Indonesia, Kenya, Myanmar, Oman, Philippines, Qatar, Saudi Arabia, Singapore, Thailand, UAE, and Vietnam.The company also operates the signature Devarana Spa and has a fast-growing Education Division. The latter, established in 1993, comprises Dusit Thani College, which offers vocational and postgraduate hospitality degrees at campuses in Bangkok and Pattaya; and Le Cordon Bleu Dusit Culinary School.
Communication & Call Center Agent
Industry : Hotels & Resorts
Department : Front of House
Location : Thailand, Thailand
Level : Staff Line level
Posted : 24 Jan 2023
Job Role : Front Office Agent
Recruiter : Dusit International
Job Ref : HOZ83630
Employment Type: Permanent
Job Type :
Validate Through : 2023-04-28
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Communication & Call Center Agent
Job Summary and Responsibilities
Provide all communications both external and internal professionally and with the good level of language skills. Operate the hotel switchboard, incoming and outgoing faxes, hotel's paging system. Records and transfers calls. Provide telephone services and information to guests. Provides all charges are allocated in accordance with the hotel credit policy.
Job Requirements
1. At least High Vocational diploma in any relevant discipline
2. Minimum of 1 year in Call Center, Customer Service experience
3. Have good English communication skills both in written and spoken
4. Posses good communication and interpersonal skills
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