Dear Sir/Maiam+I have a Masteris degree in Hospitality & Hotel Administration and experience working in reputed hotel chains. Currently+ I am working as an Assistant Front Office Manager for La Verda Dubai Marina Suites and Villas which is ranked in Top 5th on Trip Advisor in the segment of lodging 5+ I can provide the type of service that keeps guest coming back. I have excellent public relations skills with the ability to handle complaints in an efficient and professional manner that is satisfactory for both the guests and the establishment.I have the ability to oversee other staff members and ensure everyone is meeting their obligations and that daily operations are running smoothly. I believe employees should offer exceptional customer service in all situations even when things get a little hectic. If the staff is having problems performing their duties or dealing with a guest+ then I have the ability step in and take care of the situation in a professional manner.I work well in stressful conditions and I am flexible enough to work different shifts and to cover shifts in an emergency. I have the ability to motivate staff and maintain a clean and organized work environment. I am confident that I am qualified to fill this position and I hope that you will consider me a top applicant.You can reach me by calling +971567976420 to arrange a meeting where we can discuss this position in more detail.Sincerely+Haroon Rashid
2015 - Present (9 Years)
La Verda Suites And Villas Dubai Marina, United Arab Emirates UAE
• Assist Front Office Manager in supervising daily front desk activities according to the established guidelines.