Profile:
An experienced IT Manager with over 26 years of Information Technology experience in India, KSA, Kuwait & UAE .
Strength
Focused, Reliable, Self-Motivated, Leadership, Work Ethics, Decision Making, Multitasking, Process / Result Oriented, Adaptability & Communication.
Skills:
Infrastructure Management, Server Management, IT Risk Management, Vendor Management, Service Management, IT Auditing, Incident Management, Problem Management, Data center Management, Change Management , IT Project Management , Process Management, People Management, Time Management, Project Execution , Project Costing/Planning & Budget forecasting and Management.
MNR Institute
Cambridge Institute
Business Quality Assessment
Excelledia Management
Business Quality Assessment
ADXP
ADXP
Richard Bandler
PECB
PECB
PECB
Mile Certification
Mile Certification
BUSINESS QUALITY ASSESSMENT LTD
E.I. Digital Innovation
E.I. Digital Innovation
BUSINESS QUALITY ASSESSMENT LTD
PECB
PECB
E.I. Digital Innovation
2016 - 2020 (4 Years)
Dubai Electricity and Water Authority, United Arab Emirates UAE
• Review / Develop Risk based Annual Audit Plan, Coordinate, Schedule and supervise the activities, functions of audit staffs to maximize productivity, ensure achievement of target, etc. Carry out Risk Analysis and assess the Control Weakness throughout the Organization. Draw Mgr. IA / SMIA / VP-IA attention, in case of any control weakness.2007 - 2016 (9 Years)
Al Reyami Technologies LLC, United Arab Emirates UAE
Principal Accountabilities as IT Audit Manager :- br• Overall management responsibility for adherence to the Business Continuity Management Policy and BCMS requirements br• Overall management responsibility for BC Strategy and Continuity options br• Overall management responsibility for BC Planning br• Overall management responsibility for BC Quality, testing, maintenance and Auditing br• Identify key risks and necessary controls in existing systems across all Group companies. br• Perform operations audits to determine compliance with policies and procedures and effectiveness of internal control systems. br• Plan, execute, and lead audits across the Group to evaluate risks and risk management. br• Work with the Management on documentation that supports compliance with various laws and industry requirements and specifically information security related requirements. br• Perform tasks for completion of various compliance requirements including the testing of IT-related internal controls and the identification and communication of deficiencies. br• Develop recommendations to improve the IT control environment. br• Execute individual audit tasks in accordance with the audit plan and with the Standards for the Professional Practice of Internal Auditing of The Institute of Internal Auditors (IIA). br• Properly document work papers, providing proper documentation of audit steps performed and evidence gathered. Ensure audit issues are well defined and root causes are identified. br• Develop and maintain relationships with personnel throughout the organization to ensure the understanding and acceptance of audit issues in connection with business risks and controls. br• Assist in the evaluations of governance practices, among others to include authorizations, management reviews, policies and procedures, code of conduct, segregation of duties, system access rights, and compliance with accounting standards. br• Assist in the development and rollout of IT-related internal controls and procedures, including secure coding practices, privacy policies and safeguards. br• Provide supporting information for reporting of results of internal audit activities and tracking of open audit issues. br• Provide supporting information for audit reports, including action plans to achieve visible improvements to internal controls, risk management, and processes. br br brPrincipal Accountabilities as IT Manager :- brInfrastructure Management br• To manage the IS infrastructure (Data Centre ), technical support and telecommunications for the group and sister concerns. Planning and overseeing all hardware, software and service purchases in line with the companies IS budget. br• Planning the provision for security, availability, resilience and performance br• Providing advice and recommendations on the selection of network related hardware and software to sister concerns and external projects. br• Managing POS systems warehouse management ERP for one of the group company (International Restaurant companies L.L.C). brPeople Management br• To develop IKO’s / KPI’s with team members and monitor individual performance. br• To direct, control and motivate the Operations support group through involvement in recruitment, retention and ongoing communication to deliver high performance. br• To manage the allocation of appropriate resources and commitment of staff to the achievement of companies objectives and targets. br• Managing a team of 25 system/network admins software developers brProcess Management br• To participate in IS strategy planning, to contribute to IS budgets in a timely manner in accordance with the company planning cycle and regional schedules. br• To set performance targets and goals for support group in alignment companies plans and budgets. br• To ensure that Service Level Agreements (SLA) for all services provided by operations support Team to the business are prepared and in place. brVendor / Supplier Management br• Negotiate with vendors (Emitac, Aptec, mindware, HP, Microsoft, Comguard etc.)to facilitate IS procurement. br• To make sure the enhancements are made based on IS standards. brProject Management br• Handling external clients IT infrastructure project which involves understanding scope of work, project start and implementation planning, managing resource , project meetings and updates to the stake holders sign off on successful completion of project. brPROJECT br br1. IDBI IT setup br2. ADC SOG IT setup br3. Sonangol IT Infrastructure setup br4. HABBOUSH IT setup br5. China Construction bank complete IT infrastructure setup br6. Korean Gas (KOGAS) complete IT Infrastructure setup brERP (Oracle EBS) Implementation project br br• Successfully implemented ERP (Oracle EBS) for head office in 2010 which consist of HR Payroll, Accounting, Inventory, Project Management modules.2004 - 2007 (3 Years)
DHL Express, Kuwait
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements2002 - 2004 (2 Years)
DHL Express, Saudi Arabia
• Diagnose & correct computer, application and network related problems1994 - 2001 (7 Years)
CMC Limited, India
Job responsibilities