Dear Sir/Madam,
I am writing to apply for the position in your organisation.
I am an Electronic Senior Service Technician/Engineer who has more than 23 plus years’ of experience in Multinational Electronics companies with Global leaders like Panasonic Avionics Corporation, Samsung Electronics, Philips India etc…
My last employment was at Panasonic Avionics as Technician II, carrying out maintenance and services on In-flight entertainment system in accordance with GCAA/EASA Part 145 MOE (Maintenance Organisation Exposition) regulations for world leading airlines industry like Emirates, Etihad, Qatar, Gulf Air, and many more. Performed RNI (Removal and Installation) of LRU in aircrafts onsite at Emirate Airlines Engineering Hangers for crucial projects leading to high customer satisfaction. Selected amongst 80 Technician’s for training and handle backlog reduction at Panasonic Avionics Corporation in Dubai (UAE), Seattle (USA) and London (UK) workshops.
My employment with Samsung Electronics Kenya/India, Philips India was a Senior Service Engineer and played a vital role as a workshop in charge taking care of Customer Services, Maintenance, Sales, deliveries, Inventory of Spares, Dealer/Customer Support.
Knowledge and experience in maintenance servicing and trouble shooting in house hold electrical and electronic products.
Sincerely,
Gaylen Fernandes
June 1997 - April 1998
Radio Electric Institute, India
July 1996 - May 1997
Radio Electric Institute, India
July 1994 - May 1995
Radio Electric Institute, India
July 1991 - April 1992
Airport Junior College of Science and Commers, India
July 1977 - April 1991
St Xavier’s High School, India
2007 - 2020 (13 Years)
Panasonic Avionic corp, United Arab Emirates UAE
(In Flight Entertainment) IFE and Communication System in Dubai as Technician II2001 - 2007 (6 Years)
Samsung Electronics, Kenya
Read and understand technical documentation, schematic diagram, use of measuring devices etc… br Supervise that units are Serviced and delivered on the same day to meet the customer satisfaction. br Installation, Maintenance and Troubleshooting of customer products on site. br Prepare quotation against maintenance, servicing, and installation. br Train staff and provide technical guidelines. br Procurement of spares both local and overseas from company. br Discuss failure faced with technical support GCS H.Q (Gulf Customer Satisfaction) br Give a report to the company directors on day to day basis. br Increase sales by setting up displays at dealer’s premises and during exhibition. br See to the delivery and installation of unit at customer’s or dealer premises and collect payment. br Prepare and sell harness extension, power cords, RJ45 by plugging, crimping where necessary. br Received training from Samsung representative Korea in Dubai, GCS H.Q (Gulf Customer Satisfaction) on arrival of new products in the market. br Assist dealers and customers by phone conversation or over the counter. br Technical support to SAMSUTECH parent company Stenorette and Radio Service in maintenance and services of German and Japanese’s car audio system.1998 - 2001 (3 Years)
Samsung Eletronics, India
Maintenance and Services of consumer products at customer’s premises.1996 - 1998 (2 Years)
Philips India, India
Maintenance troubleshooting and servicing of all electronic consumer products.1995 - 1996 (1 Year)
Siddhi Tech Electronics, India
Training on maintenance and services of all electrical and electronic products.