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GuestRevu Pay on Performance created new article
created new article
United Kingdom | 12 Followers
1 month ago

Booking.Yeehaw! Riding the Booking.com Ranking Reshuffle Rodeo | #guest Reviews #guestfeedback #onlinereputationmanagement #hospitality

Booking.Yeehaw! Riding the Booking.com Ranking Reshuffle Rodeo

Booking.Yeehaw! Riding the Booking.com Ranking Reshuffle Rodeo

On the latest episode of Back of House Banter, GuestRevu’s Amy Branford sat down with Rodica Buzescu, Group Product Marketing Manager at Booking.com, and Lee-Anne Singer, Marketing Director of the Singer Group and Chairperson of FEDHASA Western Cape, to unpack what’s changed, why it matters, and how hoteliers can adapt.

GuestRevu Pay on Performance created new article
created new article
United Kingdom | 12 Followers
4 months ago

Mastering Guest Feedback: How Royal St Andrews Blends AI with Exceptional Service | #guestfeedback HotelManagement #onlinereputationmanagement

Mastering Guest Feedback: How Royal St Andrews Blends AI with Exceptional Service

From day one, the team at Royal St Andrews Hotel, Conference Centre & Spa knew how powerful guest feedback could be.

Operations Manager - Veritos Infosolutions Pvt. Ltd. India | 1.6K Followers
5 years ago

#hotels #hozpitality #guestrelations #guestfeedback #guestcomplaints

Quiz of the day:

While handling guest feedback, a negative or a positive, what do we learn??