We at Hyatt Centric are at the center of some of the most unique destinations-in the middle of the action, in the know and always on-hand to serve up insider knowledge, intriguing tidbits and great conversation over a well-crafted cocktail. We're a local home base, preparing our guests to explore the best our cities have to offer so they can go forth and discover!
The Guest Service Officer - Reservations handles in a friendly manner, all incoming reservation calls with efficiency and professionalism, is able to make reservations, cancellations and answer questions on rates, hotel facilities, services and special promotions. In addition, provides genuine service through actions that display self-confidence, grace and courtesy to guests and colleagues.
- A true desire to satisfy the needs of others in a fast paced environment.
- Refined verbal and written communication skills
- Ability to stand for long periods of time.
- Work flexible shifts