United States
Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Hotels & Resorts
Department : General Management
Location : San Francisco, United States
Level : Staff Line level
Posted : 06 Aug 2025
Job Role : Director of Operations
Recruiter : Hyatt Hotels
Job Ref : HOZ60200
Employment Type: Permanent
Job Type :
Validate Through : 2025-09-03
Salary Description: Competetive Salary Offered
Description
Duties include:
• Responsible for short and long term planning and the management of the Rooms Operations
• Assist with the oversight of the Food & Beverage division
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Cover and support in Front Office and Housekeeping Operations as needed
• Drive Hotel Metrics and Financial targets
• Oversee and support the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage/rooms operations
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Maintaining Hyatt standards of service and ensure their implementation
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards and procedures
The salary range for this position is $76,700 - $115,300
Hyatt is an Equal Employment Opportunity Employer for individuals with Disabilities and Veterans.
Qualifications:
• Prior hotel front office experience required.
• Prior leadership experience.
• Minimum of 4 years' experience working in a fast-paced environment.
• Strong communication and leadership skills.
Qualifications
Duties include:
• Responsible for short and long term planning and the management of the Rooms Operations
• Assist with the oversight of the Food & Beverage division
• Develop and recommend the budget, marketing plans and objectives and manages within those approved plans
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel, performance and salary reviews
• Cover and support in Front Office and Housekeeping Operations as needed
• Drive Hotel Metrics and Financial targets
• Oversee and support the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage/rooms operations
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Implement procedures to increase guest and associate satisfaction
• Maintaining Hyatt standards of service and ensure their implementation
• Maintain communications with Corporate Staff
• Coach and counsel employees to reflect Hyatt service standards and procedures
The salary range for this position is $76,700 - $115,300
Hyatt is an Equal Employment Opportunity Employer for individuals with Disabilities and Veterans.
Qualifications:
• Prior hotel front office experience required.
• Prior leadership experience.
• Minimum of 4 years' experience working in a fast-paced environment.
• Strong communication and leadership skills.
Rishi star
Mumbai, India
Awesome hotel !!