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Assistant Reservation Manager

Industry : Other Industry

Department : Front of House

Location : Ad Dakhiliyah, Oman

Level : Staff Line level

Posted : 05 Aug 2022

Job Role : Reservations Agent

Recruiter : Hyatt Hotels

Job Ref : HOZ88789

Employment Type: Permanent

Job Type :

Validate Through : 2022-09-08

Salary Range (monthly): USD 1 to 2,000

Contact :

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Assistant Reservation Manager

Description

J ob S ummary

To record and process all reservation inquiries made by phone, fax or email efficiently and accurately and converted to sales where possible to meet hotel targets
To supervise, train & implement all safety policy & procedure as per laid down in the company emergency & continuity business plan
Promote the desired work culture around the core value of Alila Villas Ubud and the brand ethos
To sell and cross sell all resort facilities and service, such as participating actively in FIT marketing
To maintain good relations with local travel agents and other outside contacts
To have complete understanding of pricing strategy and sell accordingly
Communicate effectively within the organization at all levels using the most appropriate communication method for the matter concerned.
Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company representatives, suppliers, competitors and other members of the local community
To wear the correct uniform, name badges at all the times
To be apart in the building of an efficient team of employee by taking and active interest in their welfare, safety and development
To provide a courteous and professional service at all times
To provide the necessary skills to perform their duties with the maximum efficiency
To provide the correct standards and method of service are maintained as stated in the department's operation manual
To provide a complete understanding of and adhere to the hotel's employee rules and regulations
To provide a complete understanding of and adhere to the hotel's policy relating to fire, hygiene, health and safety