Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Other Industry
Department : Sales and Marketing-PR
Location : Chicago/United States
Level : Staff Line level
Posted : 14 May 2022
Job Role : Associate Manager - Operational Strategy
Recruiter : Hyatt Hotels
Job Ref : HOZ28032
Employment Type: Permanent
Job Type :
Validate Through : 2022-06-11
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
The Associate Manager, Development & Owner Relations will be a key point of contact for the North America Select Service Development and Owner Relations teams and various outside ownership, development, and operations stakeholders. This individual will work alongside the North America Select Service (NASS) Development and Owner Relations teams to drive Hyatt's brand distribution growth and Owner satisfaction. Ideal candidate will be a detail-oriented self-starter with the ability to collaborate across functions and regions.
This role will require a strong foundation in writing, communication, research, networking, and project management. Key responsibilities will include managing the monthly Select Development Committee process, overseeing database management and the Owner Courtesy Card program and planning/coordinating Development and Owner Relations events and programs. The individual in this position will report to the Director, Development and Owner Relations.
Analyze lead data from hyattdevelopment.com to assist the team in sourcing and qualifying leads.
Ensure the regional pipeline info in the SharePoint database is accurate and updated.
Develop and maintain relationships with new and established owners, investors, developers, operators, brokers and consultants.
Collaborate with the NASS Development team to coordinate ownership meetings at the corporate office.
Partner with event venues, and tradeshow exhibit companies to plan conferences and events that the NASS Development team attends.
Play an active role alongside the Director of Development and Owner Relations in day-to-day tasks relating to development and owner relations engagement.
Manage process of issuing Owners Courtesy Cards to new ownership groups
Coordinate and manage special projects as requested by leaders.
Oversee monthly Select Development Committee process including but not limited to communication of agenda, notification of impact letters, ensuring application and supporting documents have been submitted, verify that all voting members have voted, distribute SDC Approved Agenda and post-SDC follow up.
Maintain and keep current NASS team One Drive files.
Implement strategies to streamline processes.
Act as a resource to owner/operator groups to assist with owner programs.
Demonstrate a commitment to Hyatt core values.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
5 years office administration / management experience
Ability to effectively prioritize and execute tasks in a high-pressure environment
Excellent written and oral communication skills
Strong organizational skills, ability to work independently
Excellent networking and relationship-building skills and ability to act with confidence in dealing with various levels and functions within and outside the company
Outstanding project management, time management, and problem-solving skills
Attention to detail - keen eye for fine points and accuracy
Bachelor's Degree preferred, preferably in Business, Marketing, Finance or Hospitality
Computer Skills Needed to Perform this Job
Efficient with computer skills (Microsoft Office including Word, Excel, SharePoint, PowerPoint, Outlook, OneDrive, Teams)
Additional Comments and Requirements
Ability to work with a remote team
Ability to travel as required for conferences or owner events (approximately 10-20%)
Must be comfortable interfacing with outside stakeholders and cross-functionally at Hyatt