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Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

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Casual Luggage Porter

Industry : Other Industry

Department : Front of House

Location : London/United Kingdom

Level : Staff Line level

Posted : 26 Feb 2022

Job Role : Porter

Recruiter : Hyatt Hotels

Job Ref : HOZ96273

Employment Type: Permanent

Job Type :

Validate Through : 2022-03-26

Salary Range (monthly): USD 1 to 2,000

Contact :

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Casual Luggage Porter

Description

Casual Luggage Porter

About Hyatt Regency London - The Churchill

Hyatt Regency London - The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London's West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, many which have been recently refurbished, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal British dishes at The Montagu, snacks and cocktails at award-winning Churchill Bar & Terrace.

About the role - Casual Luggage Porter

The Casual Luggage Porter is accountable for providing guests with all service and assistance connected with arrival to and departure from the hotel. Some of the key processes include but are not limited to:

welcome the guest to the hotel in a professional manner
offering car valet service were required
ensuring the forecourt is kept clean & tidy at all times in accordance with hotel standards
a smooth arrival and departure experience including rooming and delivering luggage
assisting guest's during their stay and handling guest complaints were applicable
ensuring the hotel lobby is clean and well maintained at all times
maximising revenue opportunities through up selling
providing all required information about the Hotel, available services and facilities.

About you

You have experience in a similar role, preferably in a 5* environment.Excellent communication skills and the ability to remain calm whilst working under pressure are key for this role.

Hyatt offers a great range of benefits, including:

Uniform provided and laundered complimentary
Complimentary meals on duty
Continuous Learning & Development opportunities

Being part of Hyatt Regency London - The Churchill also means, joining the Hyatt family which has over 1000 hotels in over 60 different countries and is recognised as a UK Great Place to Work Company!

The role is subject to right to work check as per UK employment law.