Digital Product Manager, Asia Pacific

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Digital Product Manager, Asia Pacific

Description

The Digital Product Manager will be tasked with understanding, driving and helping innovate Hyatt's digital products.

For those products which are centrally controlled out of Chicago, the Digital Product Manager will be responsible to:

• Understand the strategy, execution and operations of Hyatt's digital products.

• Understand how our guests and internal users relate to these products and any pain points that exist.

• Escalate issues and seek appropriate solutions.

• Work with appropriate internal stakeholders to influence the roadmap.

• Be the product champion to help drive up accurate and appropriate usage of these digital products.

• Provide quarterly updates to the regional colleagues.

For those products which are mostly run out of the region, the Digital Product Manager will be responsible to:

• Own strategy, vision, and roadmap for these digital products.

• Work closely with all impacted teams in region and globally that may touch the product for optimal execution and effect.

• Understand how are users and constituents use and/or relate to these products.

• Be the product champion to help drive up accurate and appropriate usage of these digital products.

• Escalate issues and seek appropriate solutions with internal teams and/or external vendors.

• Provide quarterly updates to the regional and global colleagues both.

Centrally Controlled Digital Products (Hyatt.com, World of Hyatt App

• Understand the strategy, execution and operations of Hyatt's digital products,
• Understand how are users and constituents use and/or relate to these products,
• Escalate issues and seek appropriate solutions,
• Work with appropriate internal stakeholders to influence the roadmap.
• Be the product champion to help drive up accurate and appropriate usage of these digital products.
• Provide quarterly updates to the regional colleagues.

Regionally Controlled Digital Products

• Own strategy, vision, and roadmap for these digital products,
• Construct business cases and budgets for both new and existing products,
• Be the product champion to help drive up accurate and appropriate usage.
• Understand how users and constituents use and/or relate to these products,
• Work closely with all impacted teams in region and globally that may touch the product for optimal execution and effect
• Escalate issues and seek appropriate solutions with internal teams and/or external vendors,
• Seek out qualified vendors to partner with to bring new digital products to life, negotiate contracts and manage commercial terms.
• Oversee new product feature rollouts and trainings.
• Provide quarterly updates to the regional and global colleagues both.

Qualifications
Experience

• At least 7 years of experience in the field of technology or digital product management, preferably in a customer-facing environment

• At least 3 years of leadership experience in managing digital product or business technology projects

• Passionate about digital learning solutions such as learning systems, workplace learning approaches and other forms of technology-enhanced learning

• Demonstrated ability to be a key influencer in product strateg

• Analytical and data-driven with good understanding of user experience design principles

• Familiar with agile development and methodology

• Excellent written and verbal communication skills

• Enjoys working in a fast-paced environment

Additional Comments and Requirements

• Passionate about digital trends and products

• Excellent Oral and Written Communication in English - must communicate effectively with all levels of the organization ( Other Asian languages is an advantage)

• Public Speaking - Comfortable in leading training programs, workshops and presenting to large audiences

• Adaptable - Must be able to adjust to the needs of multiple stakeholders, and work collaboratively

• Collaborative - Must be able to work in diverse team settings globally. Both with co-workers along with agencies and vendors

• Tactical Execution - Experience managing and executing regional campaigns

• Innovative - Fresh, imaginative thinking and willing to challenge the status-quo

• Global view - Comfortable with diversity and complexity; culturally aware

• Organized and attention-to-detail approach; strong tactical execution