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Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.

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Event Concierge - Part time

Industry : Other Industry

Department : Food and Beverage Service

Location : Atlanta, United States

Level : Staff Line level

Posted : 12 May 2022

Job Role : Concierge

Recruiter : Hyatt Hotels

Job Ref : HOZ78739

Employment Type: Permanent

Job Type :

Validate Through : 2022-06-09

Salary Range (monthly): USD 1 to 2,000

Contact :

: Any

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Event Concierge - Part time

Description

The Event Concierge acts as the liaison between the Event Planning / Event Sales Manager to the on-site meeting contact. Handles all clients' needs through inspecting event set-ups, audiovisual changes, room addition, tracking boxes and insuring Hyatt Standards are in place. This position is highly visible and the center point for handling and addressing special needs of our planners. It requires attention to detail, knowledge of the hotel meeting space, group dynamics, and working well alongside the operations team to ensure a flawless event.

This is not your typical career opportunity. This is the Hyatt Touch.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Event Concierge Job Specifications:

Strong understand of client programs and events
Perform Meeting Room Inspections, Cleanliness and Maintenance walkthroughs
Monitor Planners Personal and Practical Needs, Anticipating their needs and making sure they are satisfied throughout the entire day
Immediate Response is Key (Respond within 5 minutes, resolve with 15 minutes)
Provide added delighter services to repeat customers who may have hinted to something previously.
Provide feedback to other departments involved in planning and organizing the function
Attend Pre-Convention Meeting
Tracking boxes and retrieve them when appropriate
Service Recovery (turn a negative experience into a positive experience before the guest departs the hotel)
Special projects when scheduling allows

Qualifications

A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal and written communication skills
Candidates should be extremely detail oriented, organized and ability to multi-task
Must be able to work a flexibility schedule including early morning, weekends and potential holidays
A fun and energized person and quick to make personalized connection
Committed to delivering a high level of customer service and to remain clam under pressure
Must be proficient in general computer knowledge, Microsoft Office, Word, Excel
Ability to stand for long periods of time with continuous walking
Demonstrates Hyatt Values: Respect, Integrity, Humility, Empathy, Creativity and Fun