Industry : Hotels & Resorts
Department : Front of House
Location : Huzhou, China
Level : Staff Line level
Posted : 04 Oct 2023
Job Role : Hostess
Recruiter : Hyatt Hotels
Job Ref : HOZ31137
Employment Type: Permanent
Job Type :
Validate Through : 2023-11-01
Salary Range (monthly): USD 1 to 2,000
Contact : HR Department
Salary Description: Competetive Salary Offered
1,Knowledge of all hotel features/services, hours ofoperation. All room types, numbers, layout, decor, appointments and location.All room rates, special packages and promotions. Daily house count and expectedarrivals/departures. Room availability status for any given day. Scheduled dailygroup activities.2,Maintain complete knowledge and comply with allhotel and department policies andprocedures.
3,Meet with supervisor to review daily assignmentsand priorities.
4,Meet with departing Host to reviewbusiness status and follow up items
5,Access all function of computer system according toestablished procedures and standards.
6,Set up workstation with necessary supplies; maintaincleanliness throughout shift.
7,Department telephone withinthree rings, using correct greeting and telephone etiquette.
8,Promote positive guestrelations to all individuals approaching the Front Desk.
9,Accommodate all requestsfor information in a congenial manner.
10,Legibly documentpertinent information in the logbook.
11,Always present a clean and tidy appearance inaccordance with the hotel's grooming standards.