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Hyatt Hotels
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Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Guest Relations Assistant Manager
Industry : Other Industry
Department : Front of House
Location : Seoul, Korea, Republic of
Level : Staff Line level
Posted : 30 Jun 2022
Job Role : Guest Relations Officer
Recruiter : Hyatt Hotels
Job Ref : HOZ99418
Employment Type: Permanent
Job Type :
Validate Through : 2022-09-05
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Guest Relations Assistant Manager
Description
This individual is responsible for responding to all incoming calls to the hotel (internal and external).
The Guest Relations Agentmustwork wellhandling a high volume of calls which will include but is not limited to guest requests and reservation.
To assist the Guest Relations Manager be assigned
They should also be comfortable answering questions relating to the hotel and the surrounding area.
Successful candidates must have strong communication, good typing skills and organizational skills with an ability to multitask.
Qualifications
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal communication skills
Ability to sit for long periods of time
Must be able to work a flexible schedule, including weekends and holidays
Proficient in basic computer skills
Customer service experience preferred
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