Industry : Other Industry
Department : Front of House
Location : Seoul, Korea, Republic of
Level : Staff Line level
Posted : 30 Jun 2022
Job Role : Guest Relations Officer
Recruiter : Hyatt Hotels
Job Ref : HOZ99418
Employment Type: Permanent
Job Type :
Validate Through : 2022-09-05
Salary Range (monthly): USD 1 to 2,000
Salary Description: Competetive Salary Offered
This individual is responsible for responding to all incoming calls to the hotel (internal and external).
The Guest Relations Agentmustwork wellhandling a high volume of calls which will include but is not limited to guest requests and reservation.
To assist the Guest Relations Manager be assigned
They should also be comfortable answering questions relating to the hotel and the surrounding area.
Successful candidates must have strong communication, good typing skills and organizational skills with an ability to multitask.
A true desire to satisfy the needs of others in a fast paced environment.
Refined verbal communication skills
Ability to sit for long periods of time
Must be able to work a flexible schedule, including weekends and holidays
Proficient in basic computer skills
Customer service experience preferred