Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Other Industry
Department : Front of House
Location : Melbourne/Australia
Level : Staff Line level
Posted : 03 Dec 2021
Job Role : Guest Services Associate
Recruiter : Hyatt Hotels
Job Ref : HOZ10549
Employment Type: Permanent
Job Type :
Validate Through : 31 Dec 2021
Salary Range (monthly): USD 0 to 2,000
Salary Description: Competetive Salary Offered
At Hyatt we care for people so they can be their best. Care comes from an authentic place of empathy and human connection. We do this by truly seeing people and getting to know them as unique individuals, to enable us to design and deliver personal experiences . With over 590 properties around the world, our brands include: Andaz, Grand Hyatt, Park Hyatt, Hyatt Regency, Hyatt, Hyatt Centric, Hyatt Place, Hyatt House Hyatt Ziva, and Hyatt Zilara
Our Communication Centre is the hub of all phone calls across all divisions at Grand Hyatt Melbourne. This position requires someone who can convey energy and sincerity over the phone and to provide exceptional customer service to all guests, both internal and external. In addition to taking charge of key communication channels in our large and fast-paced hotel, the position also calls for the overseeing of key administration tasks to support the overall Rooms Division.
The successful candidate must possess an ability to convey a 'smile' over the phone and provide an engaging and efficient interaction to our guests. Aspects of the Guest Service Officer position include varying shift including overnights and weekends. In addition, computer literacy and ability to time & task manage are essential.
The successful candidate will have