Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Other Industry
Department : Front of House
Location : Kuala Lumpur/Malaysia
Level : Staff Line level
Posted : 04 Mar 2022
Job Role : Guest Services Associate
Recruiter : Hyatt Hotels
Job Ref : HOZ97906
Employment Type: Permanent
Job Type :
Validate Through : 2022-04-01
Salary Description: Competetive Salary Offered
Description
You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer - Reservations is responsible for handing all reservation and pre-arrival processes through phone, email, and other channels, while providing exceptional guest service, and responding to guest inquiries relating to reservation details. Guest Service Officer are responsible for group blocks and individual reservations, including owner reservations. This role works closely with all departments to ensure guest needs are exceeded.
Qualifications
Arvind Kumar Dubey
Thane, India