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Hyatt Hotels
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United States
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Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Night Auditor
Industry : Hotels & Resorts
Department : Finance and Accounts
Location : Memphis, United States
Level : Staff Line level
Posted : 25 Jan 2023
Job Role : Night Auditor
Recruiter : Hyatt Hotels
Job Ref : HOZ47159
Employment Type: Permanent
Job Type :
Validate Through : 2023-02-25
Salary Details
Salary Description: Competetive Salary Offered
Job Description For Night Auditor
Description
The Night Auditor works at the front desk of a hotel during the night, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day.
The Night Auditor position will function as a manager on duty role.
Some of their typical duties include:
- Balancing the accounts from day shift
- Managing front desk activity and handling guest check-ins and check-outs
- Ensuring customer satisfaction by scheduling wake-up-calls and other concierge activities according to guest preference
- Handling customer requests and complaints and directing other employees or departments accordingly
- Creating invoices, bills and checks for vendors, employees and contractors
- Managing and updating all official documentation pertaining to the role
- Ensuring that all end-of-day activities have been successfully executed by employees in all departments
- Answering calls and queries related to potential booking
Qualifications
Night Auditors must be able to work independently with minimal supervision, and they should be able to coordinate and manage all types of people. Other skills and qualifications include:
- Strong customer service skills
- Knowledge of safety and security procedures
- Advanced math and bookkeeping skills
- Ability to perform computer-based tasks such as data entry, accounting, word processing, invoicing and billing
- Attention to detail and organizational skills
- Time management and multitasking skills
- Excellent verbal and written communication skills
- Ability to solve problems independently
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