Quality Assurance Analyst - Digital

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Quality Assurance Analyst - Digital

Description

The Opportunity

Hyatt Hotels seeks a Quality Assurance Analyst to join our Global Digital & Technology organization. In this role, your hands-on technical proficiency and creative approach to problem solving will have a significant impact on the quality of our digital products and customer experiences. If you have a passion for complex problem solving, and love working collaboratively to constantly raise the bar for digital product quality, this role may be for you!

Who We Are

Hyatt is proud to have a culture of care where coworkers become friends and family. Since 1957, our employees and our guests has served as the heart of our business and made Hyatt one of the best hospitality brands in the world, with more than 130,000 colleagues across more than 70 countries. As we continue to grow - we never lose sight of what's most important: People.

Why Now?

We are in a time of extraordinary transformation. Passion for personal travel combined with the explosive growth of global business has underpinned our growth for years. Hyatt is at the epicenter of the evolution of travel - and we are looking for passionate changemakers to be a part of our journey. When you join Hyatt, you will join a world of possibility.

How We Care for Our People

Wellbeing is the ultimate realization of our purpose - we care for people so they can be their best. We believe this focus on employees is the key to our success and we've earned a place on Fortune's prestigious "100 Best Companies to Work For®" for the last eight years, ranking No. 16 in 2021.

We're proud to offer exceptional corporate benefits which include:

• Annual allotment of free hotel stays at Hyatt hotels globally
• Flexible work schedule and location
• Work-life benefits including wellbeing initiatives such as a complimentary Headspace subscription, and a discount at the on-site fitness center
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off, Medical, Dental, Vision, 401K with company match

Our Commitment to Diversity, Equity and Inclusion

Our success is underpinned by our diverse, equitable and inclusive culture. We are committed to diverse hiring, supporting our communities and supplier diversity. Being part of Hyatt means always having space to be you. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities. We constantly strive to reflect the world we care for with teams that achieve and grow together. To learn more about our commitments to DE&I click here.

Who You Are

As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Respect, Integrity, Humility, Empathy, Creativity and Fun. You enjoy working with a close fun team, are results driven, and want a variety of opportunities to develop personally and professionally.

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The Role

The Quality Assurance Analyst will:

• Work collaboratively with product, design, and development team members to understand business requirements and to communicate impacts/risks
• Create and execute test plans and scripts that accurately and reliably assess application quality.
• Analyze test results to discover and report defects, following best practices defined by the team.
• Communicate test progress, test results, and quality of application changes
• Assist in test environment and test data setup and management.
• Apply a thorough understanding of relevant technology to deliver robust test suites. (web technologies, REST APIs, web services, physical devices, Java, XML, JS, CSS, and HTML)
• Use creativity and initiative to improve product test reliability, coverage, and accuracy.

Qualifications
Experience and Education Required:

• 2+ years experience as a quality assurance analyst / tester.
• Ability to work collaboratively with peers to analyze requirements and create relevant plans and scripts for thorough test coverage.
• Proficiency in the preparation/maintenance of test data and test scripts.
• Proficiency in documenting defects with high level of detail and accuracy.
• Experience testing APIs/services (REST and SOAP) using SoapUI, Postman or equivalent tools
• Experience with cross-browser, cross-platform testing with SauceLabs or equivalent tools
• Practical knowledge of Java, XML, JS, CSS and HTML
• BS in a STEM discipline or equivalent combination of technical education and work experience

Experience Preferred:

• Understanding of Agile approach to software development
• Proficiency searching system logs and troubleshooting potential defects (Splunk or similar tools)
• Knowledge of continuous integration (Jenkins, Azure, etc.)

The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.

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Reality Check:

Research shows that women, people of color and others who belong to historically - excluded groups tend to apply to jobs, only if they met all the job qualifications. Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.