Senior Product Designer, Mobile Apps

Salary Details

Salary Description: Competetive Salary Offered

Job Description For Senior Product Designer, Mobile Apps

Description

Summary

As Senior Product Designer, Mobile Apps, you will be responsible for applying Product Design best practices to innovate, envision & support digital experiences on mobile app platforms. The Senior Product Designer will define and design user interfaces, architecture, and the interaction and visual design patterns for end-to-end digital guest experiences, working collaboratively with Engineering and Product to elevate and evolve the design practice. To build a world-class digital experience, we need visionary Full Stack designers to redefine what creating exceptional guest experiences means.

The ideal candidate is a creative, passionate, pragmatic thinker that can identify opportunities to solve problems and analyze customer behaviors to create innovative experiences in a fast-paced environment. Ideal candidates will have experience breaking down walls between design, engineering, and product. This professional will play a pivotal role in making sure design has a seat at the table throughout the product lifecycle of a cross-functional product team. This role will partner closely with engineering and product management peers, as well as data analytics to elevate the global guest experience across Hyatt's web and mobile products.

Reporting to the Director, Global Digital Product Design, this is a decision-making role responsible for the ideation, development, prioritization, execution, and delivery of digital experiences across the end-to-end guest journey. A key part of reimagining the digital journey for Hyatt's digital products is to increase engagement and deliver personalized experiences to our guests at each touchpoint in their journey, including discovery, shopping, booking, check-in, in-stay experience, check-out, and loyalty. The Senior Product Designer will play a pivotal role in researching, defining, innovating, and delivering cutting-edge user-centric solutions.

Responsibilities

• Builds and maintains relationships with key stakeholders. Works collaboratively with Engineering and Product Management, to elevate and evolve the customer experience and deliver useful, usable and delightful experiences to guests. Consistently and clearly communicate status to Digital leadership and business stakeholders.
• Make recommendations, to conducts planning, competitive analyses and strategy; research and recommends new offerings and solutions based on business cases, roadmaps and budgets
• Explores new design patterns and practices, enhancing methodological toolkit to enhance and improve the website and app customer experience. Optimize digital experiences through use of UX best practices, trends, conversion metrics, testing and design patterns and the delivery of digital assets
• Lead the innovation, development and delivery of digital, customer-facing, data-driven prototypes, wireframes and designs for the Hyatt website and mobile app, including concepting and developing new interface flows, visual comps and interactions for global and local customer needs.
• Manages multiple projects simultaneously and supports the team's design and tech backlog
• Creates and tests low and high-fidelity prototypes to capture guest motivations, goals, and feedback to inform design direction; validate advanced user experiences driven by emerging technology.
• Coaches and guides Product Designers and evolves the product design process to create high-quality design products informed by data, usability and design principles and best practices
• Demonstrates a commitment to Hyatt core values.

• 7+ years of experience as an experience designer, interaction designer, product designer or similar role designing mobile apps, web and/or other on-device applications
• Experience designing for both iOS and Android apps
• Fluency in information architecture and visual design, as well as knowledge of design best practices across iOS and Android
• Proven ability to understand Human Centered Guidelines & Google's Material Design system & extrapolate to Hyatt's mobile app scenarios.
• Experience working with engineering and product teams to drive design thinking and lean/agile best practices and tools
• Demonstrated experience in hypothesis-driven, continuous learning and Experience evolving the design and discovery process of modern product development with qualitative and quantitative research insights
• Proven ability to work in cross-functional teams to foster healthy and high performing teams based on technical feasibility, business viability, and customer desirability.
• Experience in leading cross-functional teams, presenting to senior leadership, and effectively engaging external vendors in design work
• Experience bringing industry leading consumer experiences to market
• Experience working with experiences that interact with international customers desired
• Hotel or airline digital experience desired

• Bachelor's degree required

• Design and research tools including Sketch, InVision, Adobe Creative Cloud, Mural, Axure, UserTesting and Zeplin
• Microsoft Office, Jira and Confluence

• Candidates must have experience leading design research, ideation, development and delivery of mobile platforms. They must have experience overseeing design work across channels and with a multi-functional team, managing multiple efforts at one time and working effectively with a range of stakeholders. The role requires a deep understanding of human-centered design methodologies, lean practices, design operations and working in and with Human Centered Design Guidelines & Google's Material Design system. They should be fluent in design principles, best practices and trends.

• Candidates for this role should enjoy a challenging, fast-paced environment with a focus on quality and industry leading innovation. The role demands strategic thinking with an execution and measurement mindset. The successful candidate should have excellent interpersonal and leadership skills, be a self-starter, and be effective at managing multiple projects and priorities.