Our foundation in family goes back to 1957, when entrepreneur Jay Pritzker purchased the original Hyatt House motel. Pritzker and his brother, Donald, worked to grow the Hyatt brand, powered by their belief in the importance of family and care. As of March 31, 2020, Hyatt is a global hospitality company with 20 premier brands and more than 900 hotel, all-inclusive, and wellness resort properties in over 65 countries across six continents.With more than 127,000 colleagues across 65 countries, we embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.Be a part of something bigger. Enjoy life every day. Make a difference in the lives of those around you. Love where you work. Join a company that values respect, integrity, humility, empathy, creativity, and fun. With careers spanning the globe, your perfect opportunity awaits. Discover why Hyatt is consistently ranked one of the world’s best places to work.
Industry : Other Industry
Department : Other Department
Location : Chicago/United States
Level : Staff Line level
Posted : 07 Dec 2021
Job Role : Other Role
Recruiter : Hyatt Hotels
Job Ref : HOZ98481
Employment Type: Permanent
Job Type :
Validate Through : 04 Jan 2022
Salary Range (monthly): USD 0 to 2,000
Salary Description: Competetive Salary Offered
Reporting to the Service Desk Supervisor, the Service Desk Agent - Level 1 will provide over-the-phone IT technical support to Hyatt Colleagues related to computer hardware and software. The agent will respond to inquiries and requests and troubleshoot incidents by gathering the symptom data, isolating the issue, and then implementing the solution. The HSD agent will also serve as a coach to other HSD agents in troubleshooting and mentor new hires.