2014 - 2020 (6 Years)
Etihad Airways, United Arab Emirates UAE
- Part of an organisation that has won "BEST LEADING AIRLINE" consecutively for the year 2009, 2010, 2011, 2012 and also received SKYTRAX AWARD for "WORLD'S BEST BUSINESS CLASS AIRLINE".2013 - 2014 (1 Year)
Hotel Melia, Dubai (renamed Canvas by sofitel), United Arab Emirates UAE
- Received employee of the month award by diligently performing, and managing assigned roles while providing high-touch service to secure a reputable position of the company. br- Developed productive team environment by motivating, training, and counselling team, enriching staff with positivity and lively personality and implementing effective communication and collaboration. br- Maintained profitability of restaurant by vigilantly regulating reasonable prices of food items, while ensuring trade-off between price and quality of products. br- Created unique and distinct menu items, and generated monthly report on all FB activities to track/ review performance and make sound decisions accordingly. br- Managed people from different nationalities to build up a good team to work with. Responsible for maintaining the service standards and ethics set by the management.2011 - 2013 (2 Years)
Hotel Ista (Renamed Hyatt), Amritsar, India
- Joined hands with restaurant manager in accomplishing growth of business through reporting directly on performance, product positioning, and rapport of business. br- Ensured availability of stock and cost-effective mechanisms by systematically handling vendor sourcing and store requisitions in a well-planned manner. br- Reported actual inventory and cash balance as at day-end by efficiently managing strict control on stock and monitoring cash payments/ receipts. br- Planned and made staff duty roster. br- Identified coaching opportunities in the team and designed need based modules, to maintain error free guest services.