F&B Supervisor - InterContinental Hanoi Westlake

Food and Beverage Service
Job Role:
Restaurant Manager
Salary Description:
Intercontinental Hotels Group (IHG)
Job Ref:

At InterContinental ® Hotels & Resorts our role is to put the glamour into international travel. That's where you come in. When you're part of the InterContinental Hotels & Resorts brand you're more than just a job title.
At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.
Join us as a F&B Supervisor in InterContinental Hanoi Westlake. You'll have ambition, talent and obviously, some key skills. Because, for this vital role, we're looking for someone who can
· In the absence of a Manager, conduct shift briefings to ensure hotel activities and operational requirements are known
· Supervise functions
· Supervise outlet service to maintain high standards
· Endeavour to resolve all complaints during shift and log all complaints in log book for further follow up
· Supervise cash handling and banking procedures
· Prepare daily banking and cash flow reports
· Establish and instruct staff in cash security procedures
· Deal with irregular payments
· Supervise the maintenance of service equipment
· Monitor standards of guest facilities and services
· Control stock and monitor security procedures
· Assist with menu and wine list creation
· Prepare and deliver training
· Work with Superior on manpower planning and management needs
· Work with Superior in the preparation and management of the Department's budget
In return for your hard work, you can look forward to a highly competitive salary and benefits package. What's more, because your career will be as unique as you are, we'll give you all the tailored support you need to make a great start, be involved and grow.
And because the InterContinental Hotels & Resorts brand belongs to the IHG ® family of brands, you'll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 4800 hotels in over 100 countries around the world.
So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and we'll make sure you'll have room to be yourself. Find out more about joining us today by going to careers.ihg.com<br><br>Required Skills -
· Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
· Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
· Problem solving and training abilities.
Qualifications -
· Diploma in Hotel Management, Food & Beverage, or related field.
Experience -
· 1-2 years related experience or an equivalent combination of education and experience. Supervisory experience preferred.

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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