Director Of Operations / Hotel Manager - Intercontinental Carlton Cannes

Industry:
Hotels
Department:
General Management
Job Role:
Hotel Manager
Level:
Department Head
Location:
Europe
Area:
Unspecified
Salary Description:
Competitive
Posted:
21-Oct-17
Recruiter:
Intercontinental Hotels Group (IHG)
Job Ref:
CAN-DOO

Welcome to the InterContinental Carlton Cannes !
The palace has evolved throughout the years as a timeless monument, a place which, day by day, combines refined service and well-being.
No need for introductions when it comes to such a well established star as the InterContinental Carlton Cannes. This World Class hotel is located on the famous Croisette Avenue, close to the Cannes Palais des Festivals and to the shopping district. It offers breathtaking views of the Mediterranean Sea. Welcoming prestigious guests for a century, the InterContinental Carlton Cannes opened 10 exceptional suites on the 7th floor, each named after the most famous movie stars. Welcome to Cannes the city of stars!

Our hotel is looking for a Director of Operations / Hotel Manager to join our team.
As the Director of Operations/Hotel Manager , you will be a key member of the hotel team. You will be responsible for the effective operational management of the hotel so Heads of Department achieve and exceed their revenue and Guest satisfaction targets
You will be responsible for performing the following tasks to the highest standards:


• · Work in conjunction with the General Manager to actively manage key property issues (including capital projects; customer service; refurbishment)
• · Assist the development of meaningful, achievable hotel budgets and other short and long term hotel strategic goals
• · Provide effective leadership to the hotel management team and team members to ensure targets are met and exceeded
• · Respond to audits that are completed by the company to ensure continual improvement is achieved
• · Plan, direct and coordinate the service delivery of all operational departments in order to meet and exceed guest expectations
• · Comply and exceed hotel and company Service Standards
• · E nsure that costs are controlled throughout the operational departments and results are analyzed regularly to highlight problem areas and take appropriate action
• · Manage and develop the Heads of Department to ensure career progression and effective succession planning within the hotel and company
• · Seek and respond to Guest feedback in order to achieve positive outcomes and high levels of customer satisfaction
• · Hold regular briefings and communication meetings with the HOD team <br><br> To successfully fill this role, you must possess the following qualifications, attitude, behaviors, skills, and values that follow:


•· Languages : Fluent English and French, a third or fourth language will be strongly appreciated
•· A degree or diploma in Hotel Management or equivalent
•· A minimum of 5 years experiences in a 5 star major hotel or in luxury industry is required
•· Strong commercial acumen, preferably with experience in Food and Beverage or Rooms Management
•· Experience in managing budgets, revenue proposals and forecasting results
•· In-depth knowledge of the hotel / leisure / service sector
•· Strong leadership skills to effectively manage and motivate the team to achieve high level of perform and exceed targets
•· Accountable and resilient
•· Ability to work under pressure
•· Knowledge of the hotel property management systems
•· Previous experience in the same or similar role

You must meet the legal requirements to work in France

In return, we'll give you a competitive salary and benefits package, hotel discounts worldwide and opportunities to learn new skills and grow your career. You'll join a team passionate about delivering memorable experiences that make our guests feel special, making InterContinental Carlton Cannes a great place to work.

Most importantly, we'll give you Room to be yourself.
If this sounds like the perfect move for you, apply now!

Contact Details:
Intercontinental Hotels Group (IHG)
Tel: .
Contact: HR Department

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