Housekeeping Attendant

Industry:
Hotels Clubs and Spas
Department:
Housekeeping
Level:
Entry level Freshers, Staff- Line level
Location:
United Arab Emirates (UAE)
Salary Description:
Competitive Salary Offered
Posted:
20-Nov-16
Recruiter:
Ayla Hotels & Resorts
Job Ref:
Housekeeping

Specific Duties and Responsibilities:

*Reports for duty on time.

*Signs daily attendance sheet.

*Receives work assignment, keys and supplies from the Supervisors.

*Signs key logbook and is responsible for the master key.

*Checks all rooms to verify room status every morning.

*Cleans rooms and bathrooms, performing any combination of the following duties.

*Vacuums carpet and upholstered furniture, dusts and damp wipes furniture, empties ashtrays and wastebaskets.

*Makes beds, washes sink, bathtub, toilet, tiles, mirrors and floor.

*Replenishes bathroom supplies and room supplies.

*Tidies and arranges neatly guest toilet articles and amenities

*Spot cleans carpet when necessary.

*Spot cleans upholstery and drapery when necessary.

*Cleans and keeps the guest corridors, service pantries and service areas neat and tidy at all times.

*Checks and reports any maintenance work required to the Supervisor immediately.

*Reports damaged or missing items and suspicious behaviour of guest to Supervisor immediately.

*Informs or removes Room Service trays and trolleys from guestroom and corridors.

*Informs valet service to collect guests clothes for laundry, dry cleaning or pressing services.

*Fills in the room attendant report with accurate time of entering the guestroom.

*Turns in all Lost and Found articles to Housekeeping before off duty.

*Maintains rooms assigned, in clean, safe and hygienic state at all times.

*Greets guest in courteous and polite manner at all times.

*Reports to Housekeeping office of guests who have pets, cooking equipment and dangerous possessions in the room.

*Coordinates with Supervisor if items are missing in assigned areas.

*Opens and records down the time for rooms requested by Engineering in the Housekeeping Attendant Report.

*Attends daily briefing.

*Reports to work well groomed.

*Adheres to the strict rules and regulations pertaining to key security.

*Provides turn down service for all occupied guestrooms and expected arrival rooms in the evening.

*Reports Do Not Disturb rooms.

*Replenishes guest amenities and towels when necessary during turn down service.

*Undertakes special guests’ requests during turn down service.

Contact Details:
Ayla Hotels & Resorts
Tel: +971 3 76 10 111
Contact: HR Department

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