Bellman With Drivers License

Hotels Clubs and Spas
Front Office/Rooms Division
Staff- Line level
United Arab Emirates (UAE)
Salary Description:
Competitive Salary & Benefits Offered
Ayla Hotels & Resorts
Job Ref:
Front Office



*Preferably Arabic Nationals

*With a minimum of 1 year experience as Bellman in a 5 or 4 star hotel.

*Effective communication skills and a good command of written and spoken English

*With a valid driving license.

Specific Duties and Responsibilities:

*Receives guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure.

*Maintains effective communication with all related departments to ensure smooth service delivery.

*Greets guests upon arrival offering assistance at all times.

*Maintains an up to date knowledge of the hotel and local services supplying information and responding to guest queries.

*Maintains awareness of guest profile through Fidelio guest profile system.

*Ensures that the guest luggage is carried from arrival point to room and from room to departure point on check out.

*Deals promptly, efficiently and pleasantly with incoming calls.

*Handles all messages, mail and packages for guests and staff ensuring they are delivered at the appropriate time in a professional manner.

*Delivers morning newspapers to rooms.

*Delivers guest messages and other deliveries immediately without delay in a professional manner.

*Maintains the daily function board and Fidelio notice board.

*Suggestively sells Hotel promotion, outlets and facilities at all times.

*Regularly checks the lobby area, ensuring it is clean and tidy.

*Ensures Concierge desk and store room is clean tidy and well organized.

*Receives from the Night Manager Registration cards to be filed and placed in order according to the established procedure

*Establishes, promotes and maintains good public relations while meeting or exceeding guest expectations.

*Maintains regular and effective liaison between other departments with particular emphasis on Front Office.

*Cooperates in the performance of any reasonable task requested by company manager, executives or guests.

*Maintains an awareness of the car park and front entrance at all times.

Contact Details:
Ayla Hotels & Resorts
Tel: +971 3 76 10 111
Contact: HR Department

You may return to your current search results by clicking here.

Latest Job Listings