Housekeeping Supervisor

Hotels Clubs and Spas
Supervisory level
United Arab Emirates (UAE)
Salary Description:
Competitive Salary & Benefits Offered
Ayla Hotels & Resorts
Job Ref:


*With more than 2 years experience within the Housekeeping Department in a 4 or 5 star hotel.

*Good command of written and spoken English communication skills

*With strong interpersonal and problem solving abilities are essentials.

*Computer literacy

Specific Duties and Responsibilities:

*Prepares housekeeping attendants job assignments.

*Issues keys and supplies to room attendants and house attendants.

*Takes note of VIPs, Do Not Disturb, sleep out, double-lock rooms and takes appropriate action.

*Attends daily meetings and receives special instructions.

*Receives check-outs before reporting them as ready for sale.

*Receives special requests from guests and carries them out.

*Attends to guest complaints.

*Inspects areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard, and need for immediate repairs are reported.

*Makes trouble report for room or item in need of repair and follows-up to ensure work is completed satisfactorily.

*Fills out report and hands over found articles to the lost and found department.

*Supervises cleaning of guest rooms, corridors and stairwells.

*Trains and assists room attendants and advises Executive Housekeeper if performance is not satisfactory.

*Supervises special cleaning of rooms.

*Checks and orders supplies for designated floors.

*Assists with inventory.

*Ensures that all housekeeping machines and equipment are properly handled and maintained.

*Evening Housekeeping supervisor supervises turn down service

Contact Details:
Ayla Hotels & Resorts
Tel: +971 3 76 10 111
Contact: HR Department

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